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Case Study

Improving customer response rates

The AA embrace innovative cloud communication solution to deliver rise in customer response rates.

What’s Inside?

The AA needed to gain greater feedback from their customers to give them valuable insight to help improve their services.  

By adopting a new, streamlined, digital solution, the AA saw results including: 

  • Increased customer response rates 
  • More insightful MI and analysis
  • Greater customer reach
  • Reduced reliance on paper and traditional methods
  • ...and much more...

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