Sectors - Energy Utilities

Case Study

Improving customer communication journeys.

How did SSE use cloud communication solutions to enhance their customer journeys?  

What’s Inside?

To gain greater insight and continue to improve customer experiences, SSE needed to find an innovative solutions provider that could offer a wider array of communication channels and advanced features. 

Read how Revive worked with SSE to develop a cloud-based omnichannel solution that delivers:   

  • A 31%+ increased survey completion rates    
  • Reductions in resource costs 
  • Access to real time reports 
  • Obtain increased MI via increased channels
  • ...and much more...

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